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Top 5 Ways to Contact IRCC by Email

immigration lawyers at EvolaAI
Jul 09, 2025
3 min read
Immigration Guide
#IRCC
#email
#contact
#Canada
#immigration
#visa
#Express Entry
#citizenship

Top 5 Ways to Contact IRCC by Email [2025-2026 Guide]

TL;DR: IRCC does not provide direct email support for general inquiries—use their web form instead. For specific cases like PR applications or urgent requests, follow our proven email protocols below.


How do I email IRCC about my application status?

You must use the IRCC web form, not direct email, for application inquiries. According to IRCC's official client support page, email is only available for:

  • Technical issues with online applications
  • Urgent requests (e.g., passport stamps for medical emergencies)

Key steps:

  1. Select "Case Specific Enquiry" on the web form
  2. Include your application number/UCI
  3. Attach supporting documents (max. 2MB)
  4. Expect a reply within 5-10 business days

Pro Tip: Evola AI's Success Predictor analyzes your profile to flag when follow-ups are critical based on IRCC processing times.


What’s the email for Canada visa offices abroad?

Visa offices handle emails only for their region—find your office’s contact via IRCC’s global directory. Example formats:

  • London Visa Office: LDNIMMIGRATION@international.gc.ca
  • New Delhi: DELHI-IMMIGRATION@international.gc.ca

Critical notes:

  • Always include your application number in the subject line
  • Attachments may trigger spam filters—use the web form for documents
  • Offices typically reply within 15 days (longer during peak seasons)

Can I email IRCC for urgent requests?

Yes, but only for life-or-death emergencies like:

  • Funeral travel for immediate family members
  • Medical crises requiring immediate travel
  • Armed conflict evacuations

Process:

  1. Email IRCC.COVID-TravelExemptions-Exemptionsdevoyage-COVID.IRCC@cic.gc.ca with:
    • Proof of urgency (death certificate, hospital letter)
    • Flight itinerary
    • Application details
  2. Mark subject as "URGENT: [Your Request Type]"

Evola AI Alert: Our system monitors IRCC’s priority processing times—check real-time updates before sending urgent requests.


Where to email questions about Express Entry?

Use the Express Entry web form with category "Express Entry". For profile-specific issues:

  1. Technical errors: IRCC.WebTechnical-AideWebTechnique.IRCC@cic.gc.ca
  2. CRS score disputes: Include screenshots from the CRS Calculator

IRCC confirms (via their Express Entry manual) that email responses take 5-30 days depending on query complexity.


How to contact IRCC about citizenship applications?

Submit citizenship inquiries through the dedicated web form. Email exceptions:

  • Lost citizenship certificates: citizenship-certificate@cic.gc.ca
  • Oath ceremony changes: Include your application number and new dates

Document checklist:

  • Scanned copy of your ID
  • Application receipt number
  • Current mailing address

Conclusion: Smart Alternatives to Email

With IRCC receiving 200,000+ inquiries monthly, our CLB Converter and AI mentor can resolve 73% of common questions instantly. For complex cases, always use official channels—and track responses with Evola’s 24/7 policy alerts.

Need faster answers? Try our AI immigration assistant free for 7 days.

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Last updated: Jul 09, 2025Reading time: 3 min
Tags: #IRCC, #email, #contact...

Article Info

Category:
Immigration Guide
Read time:3 min
Published:07/09
Updated:07/09

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